OpenTech Alliance

OpenTech Alliance is the leader in automation and call center services for the self-storage industry.

Since 2003, they have helped storage owners work smarter by increasing productivity, profitability and customer satisfaction with innovative technologies designed from the ground up for the self-storage business.

Did you know that SSA studies have shown that 40% of calls to facilities go unanswered? Whether it be because you are on the line or it was outside of your normal business hours – you missed out on potential business.

Insomniac Live! self-storage call centers are an amazing resource for any operator looking to provide better customer service and improve rental rates with:

• Scalable Call Center solutions allow you to customize call-answering services depending on needs.
• Seamlessly integrate in real-time with major Property Management Software vendors.
• Storage Counselors are extensively trained to assist and convert your self storage customers. 
• We assist over 2,200 storage facilities, from the largest REIT’s, to the individual facility owner, all from our US based offices. 

OpenTech Alliance and Storage Commander

Customers today demand fast options for personalized, seamless service.

OpenTech Alliance’s innovative, user-friendly kiosks integrate with your Storage Commander management software to support enhanced relations with customers, and help you stay ahead of the competition.

Full-service kiosk solutions, modern access control, and 24/7 call center support – OpenTech Alliance can be a great asset to any self-storage business using the Storage Commander Cloud management software.